Built for Southeast Asian sellers

Your store runs.
You sleep.

MerchantFlow is the AI operations agent that manages customer messages, tracks orders, and runs your e-commerce business across every platform, 24 hours a day.

1M+
Online sellers in Vietnam alone
5+
Platforms to manage daily
6hrs
Spent on operations every day

Selling online means managing everything, everywhere, all at once.

💬

Message overload

Customers on Shopee, Lazada, TikTok Shop, Facebook, Zalo. All asking the same questions. Miss one, lose a sale.

📦

Order chaos

Tracking shipments across platforms. Manually updating statuses. Handling returns. It never ends.

📊

No visibility

Revenue across 5 dashboards. No single view of what sold, what's low on stock, what needs attention.

🧑‍💼

Hiring is expensive

A 3-person ops team costs $1,500+/month. Most sellers can't afford it. So they burn out doing it all themselves.

Not a dashboard. An employee.

MerchantFlow doesn't show you data. It does the work.

01

Answers every customer 24/7

Responds to inquiries about products, shipping, returns, and availability across all your connected marketplaces. In the customer's language. In seconds.

02

Tracks every order

Monitors shipment statuses, flags delayed deliveries, and proactively updates customers before they ask. No more manual status checks.

03

Manages your inventory

Syncs stock levels across platforms. Alerts you when items run low. Prevents overselling before it happens.

04

Daily operations report Autonomous

Every morning, a summary of what happened overnight: messages handled, orders processed, revenue earned, and anything that needs your attention.

The store that never closes. The manager that never quits.

E-commerce in Southeast Asia shouldn't require a team of five. MerchantFlow replaces the grind with intelligence, so sellers can focus on growing, not just surviving.